06. Advantages of gisela.com
Did you know...?
-
Orders in 24-48h
We work with the SEUR transport agency, which helps us offer the best possible coverage in shipping. We have a real-time tracking system for your order, so that you always know where it is. 97% of orders arrive within 48h. The 3% that don’t is usually because the addressee is not at home, or there are logistical problems beyond the scope of our service.
-
Direct and tailored customer service
Do you need any help? Do not hesitate to contact us! You can do so by writing to us at info@gisela.com, by ringing us on 951 55 55 10 or by clicking on the direct chat that you will find on our website.
-
Secure payment system and cash on delivery!
Pay your purchase with PayPal (the most secure payment system on the internet) or by credit card (we have La Caixa’s certified payment gateway), or if you prefer not to pay online you can do so in cash on delivery! >
-
Delivery to your door or wherever you choose. Incidentally, have you heard about the pack points?
Enter your postcode and province during the purchase process and select from a list of associated establishments. Your package will be dropped off there, so you can collect it when it best suits you. The most convenient way to receive your order!
Only 6 out of 100 people return/exchange what they buy at gisela.com
Thanks to our direct customer service and our size and measurement guide , you can find the model best suits your needs. Buy with confidence. It couldn’t be easier!
Your fitting room at home
We know your needs and make things easy for you to buy your underwear. Don't be afraid to order a bra, bikini or favourite combo. We accept size changes at no extra cost (except in outlet products, or in knickers or slippers, which we do not exchange for hygiene purposes).
Most of our customers repeat.
More than 58% of the customers who bought in the last year have repeated the experience with our online store. We are very proud of our brand and products!
Our bras fit snug on your contour
We design the garments with 4 hooks instead of 3 to ensure more correspondence. Did you know that the 90b cup is the same as the 85c cup? If you can't find your size, don't hesitate and get in touch with our team. Thanks to the fourth hook you will be able to expand your possibilities.
We work with cups b, c, d, e and f
Find your ideal size or full coverage cup on our online shop. We work with the B, C, D, E and F cups. We also work up to size 115. You're sure to find yours!
Variety in the collections, something for everyone
We have 7 collections comprising underwear, pyjamas and swimwear at gisela intimates. We have 4 collections dedicated entirely to lingerie for women who want to feel feminine (SUITE), fun (PLAY), versatile (MOMENTS) or comfortable (BASICS) depending on the day. We also have a collection of bikini swimsuits, pyjamas and summer dresses (SUMMER) and a collection of dressing gowns, Nighties and winter pyjamas (WINTER), as well as the sports fashion collection (MOVE) to be always on the move. Something for every occasion!